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Parcel stuck at customs. I want it to be returned to sender.

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LP009675265MY
This parcel is stuck and held at customs. Please can you return it to the sender?
What details are needed from my side?

1 Answer(s)

user
Hi Marisha,

Sorry, we are only a tracking platform and couldn't deal with your package. You need to contact the receiver in China to check with the customs to ask what he needs to do to get it or require the receiver to send it back to you by contacting the customs.

Tracking Number: LP009675265MY
Package Status: In Transit (15 days)
Country: Malaysia -> Unknown
Pos Malaysia:
2025-12-29 16:34 Customs hold, Customs Authority has held your parcel
2025-12-28 16:20 Customs inspection, Your parcel has been presented to the Customs Authority for inspection
2025-12-25 15:48 Parcel held, Your parcel is being held due to non-Customs reasons
2025-12-24 14:08 Transfer in progress, Your parcel has arrived at destination facility for Processing
2025-12-17 10:09 Transfer in progress, Your parcel is being transported to destination country
2025-12-16 10:02 Sorting in progress, Your parcel has arrived at our facility for sorting

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This parcel is stuck and held at customs. Please can you return it to the sender?
What details are needed from my side?

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I was tracking my parcel for an item i ordered and Tracking status of my parcel shows “Returned to Sender” last July 29. And as per inquiry with you last Aug 1 you told me it was returned to sender because it couldn’t pass the Customs. How many days will it take for the sender to receive back the item. I’m trying to ask for a refund from the seller and they told me they still need to get the item back before they can process the refund. Thanks

Tracking no.: LP006557605CN

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