Returned to SeNder

Asked by CatherineSG | 8/3/2020 1:19:54 AM

I was tracking my parcel for an item i ordered and Tracking status of my parcel shows “Returned to Sender” last July 29. And as per inquiry with you last Aug 1 you told me it was returned to sender because it couldn’t pass the Customs. How many days will it take for the sender to receive back the item. I’m trying to ask for a refund from the seller and they told me they still need to get the item back before they can process the refund. Thanks

Tracking no.: LP006557605CN

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1 Answer(s)

Daisy 8/3/2020 8:35:10 PM

Hi CatherineSG,

The seller has got it on July 29. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LP006557605CN
Package status: Alert
Country: China -> Singapore
2020-07-29 10:19, Putian City, returned.
2020-07-29 10:18, Putian City, Putian International Longqiao Business Department, arrange delivery, delivery staff: Huang Liping, tel: 15160263371, The Department of Investment: 0594-2520711.
2020-07-29 06:24, Putian City, leave the "Yutian City Post Area Center" and the next stop is the International Longqiao Business Department of Putian
2020-07-29 02:53, Putian City, to the center of the "Yutian City Post Area"
2020-07-29 01:07, Fuzhou City, leave the Fuzhou Processing Center, the next stop ,Yutian City Post District Center( via transfer)
2020-07-28 14:54, Fuzhou City, import customs release.
2020-07-26 13:57, Fuzhou City, arrived at the Fuzhou International Mail Processing Center (via transfer)
2020-07-26 12:54, Putian City, leave the "Yutian City Post District Center" and next stop ,Fuzhou International Mail Processing Center
2020-07-26 08:41, Putian City, leave the "Yutian International Longqiao Business Department", the next stop "Yutian City"
2020-07-26 08:29, Putian City, "Yutian International Longqiao Business Department" has received

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