Parcel stuck in ISC (International Shipping Custom) New York (USPS)
Asked by ElizabethM |
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You need to contact the seller to reflect the problem and get a solution as soon as possible.
Thank you for responding, I did get in contact with the friend. It is not a seller, she spoke to ChinaPost and they informed her that bc it is in the US there is nothing she can do. What should she do? It's a birthday gift since December and it is very late.
I could only suggest you contact USPS to check it again for you.
Sorry, we are only a tracking flatform and couldn't help you deal with the problem or reflect the problem to China Post for you. You need to let your friend request an international investigation to China Post.
My friend did go to ChinaPost, she was informed that there was no such thing as: 'international investigation'. Please help. Do you know why it is stuck at customs for so long?