Hi Ruben Pineda,

It's delivered by Japan Post. You need to contact Japan Post to tell your needs.

Number: LP572394589CN
Package status: Undelivered
Country: China -> Japan
2022-11-24 00:00 OKINAWA, OKINAWA, 904-8799, Absence. Attempted delivery.
2022-11-24 07:18 OKINAWA, OKINAWA, 904-8799, Processing at delivery Post Office
2022-11-22 13:41 OSAKA, OSAKA INT, 549-8799, Departure from inward office of exchange
2022-11-22 09:00 OSAKA, OSAKA INT, 549-8799, Held by import Customs
2022-11-21 15:45 OSAKA, OSAKA INT, 549-8799, Arrival at inward office of exchange
2022-11-17 04:16 CHINA, GUANGZHOU EMS, Dispatch from outward office of exchange
2022-11-16 23:13 CHINA, GUANGZHOU, Arrival at outward office of exchange
2022-11-16 14:39 CHINA, Posting/Collection