product not shipped

Asked by Nellos | 3/10/2019 8:04:43 PM

I think that you have, in your warehouse, a my pack.
Its more of two months thati ordered this product and this pack is in your werehouse yet.
My name is Nello Santilli and the pack must be sent to italy
Thats the code of the shipment;
UQ855884651CN
I hope i will receive my pack.
Thank you.

1 Answer(s)

Daisy 3/11/2019 7:42:14 PM

There is no further update after Jan. 17 because the package is sent by China post ordinary small packet plus. China Post doesn't provide tracking service for it after it leaves some stations of China. It usually takes about two months for it to reach and it's easy to be lost. You'd better contact the sender to give you a solution if you couldn't get it in time.

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