What has happened to my order
Asked by Cameron |
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So I ordered a product from China and hasnt moved since the 11 March. Please tell me what has happened to my product...tracking number is RS433612655CN. I understand the fact that it cannot be tracked once shipped but please just help me here in determining whats happening with it cause i need the product as soon as possible
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4 Answer(s)
Mary Rhoades
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ordered on or about Janurary 5 was given tracking number EB737719085CN when put this number in was informed it had been delivered in Norfork ,VA. The order number is WSL42915 , the price has been deducted from my account so would like either a refund or the machindize ordered. Thank you.
Daisy
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Hi Mary Rhoades,
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.
The parcel has been exported and left China on that day. The tracking information when the parcel leaves China and on the way to the destination country. When it reaches the destination country, it could show the result. It often takes one, even two months to recieve it. Please wait patiently.