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Proof of delivery

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Hello
My parcel shows on your website that it has been delivered but this is untrue. Please send proof of delivery.

ZA00303418401

1 Answer(s)

user
Hi Leigh Wootton,

We could only provide you with the tracking information. For proof, you need to contact the seller to open a case to provide it to you.

Order number: ZA00303418401
Package status: Successfully received (30 days)
2025-06-08 15:50 Brierley Hill,ALL,DY5 2EL, ready to invest [GB]
2025-06-07 11:18 Brierley Hill,ALL,DY5 2EL, Delivery Out [GB]
2025-06-05 14:24 Brierley Hill,ALL,DY5 2EL, Delivery Out [GB]
2025-06-03 17:49 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [GB]
2025-06-01 09:39 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [GB]
2025-05-28 08:33 Customs clearance is completed, and the delivery is returned to the overseas warehouse. Express delivery leaves the processing center [GB]
2025-05-24 09:30 The customs clearance of the target country is completed [the customs clearance of the board is completed, the customs clearance of the customs clearance of the target country is completed [the customs clearance of the board is completed]
2025-05-20 08:29 The flight has arrived, the board is being removed, the express delivery arrives at the processing center, the express delivery arrives at the [UK] Customs [Flight has arrived, the board is being removed, the express delivery arrives at the processing center], waiting for customs clearance
2025-05-18 06:57 Flight departs, departs 【Shanghai Port】
2025-05-16 13:32 The cargo has arrived at the port and is waiting for flight arrangement. Export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement]
2025-05-14 13:27 Cargo leaves the operation center, express delivery leaves the processing center [cargo leaves the operation center]
2025-05-12 11:02 Quanzhou City, express delivery leaves commercial express delivery center, express delivery arrives processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-05-10 14:02 Quanzhou City, express delivery leaves commercial express delivery center, express delivery leaves processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-05-09 17:31 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-05-09 17:31 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-05-09 16:32 Quanzhou City, China Post has collected emails

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Hi,

The recipient mentioned that they did not receive the parcel eventhough the status is delivered.

Can you provide me the proof of delivery?


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Re: AS033382727CN
The delivery information is not correct as it is not a delivery made to me.
Probably it is only to a service point.

Could you please send me a POD, Proof Of Delivery, where I can see who has signed the delivery?

Or maybe you can inform me the contact information to the local transportation company who has made the delivery?

Many thanks in advance!
Best regards Veronica Maxe

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