Hi Vonna,

What's the tracking number?

Hi!
I️ recently got an update stating that my order “arrived at pick-up point”. Does this mean I️ have to pick it up and it will not be delivered to my home? Where do I️ pick it up? My tracking number is AQ218344421CN.

Hi Escuvan,

According to the tracking information, AQ218344421CN was delivered on Nov.1. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ218344421CN
Package status: Delivered (12 Days)
2022-11-01 15:30 LOS FRESNOS,TX 78566,LOS FRESNOS,TX 78566,Delivered, In.At Mailbox, Your item was delivered in or at the mailbox at 3:30 pm on November 1, 2022 in LOS FRESNOS, TX 78566. Delivered
2022-11-01 06:10 LOS FRESNOS,TX 78566,LOS FRESNOS,TX 78566,Out for Delivery, Expected Delivery by 9:00pm, Your item is out for delivery on November 1, 2022 at 6:10 am in LOS FRESNOS, TX 78566.
2022-11-01 03:56 SAN BENITO,TX 78586,SAN BENITO,TX 78586,Arrived at Post Office, Your item arrived at the Post Office at 3:56 am on November 1, 2022 in SAN BENITO, TX 78586.
2022-10-31 15:17 SAN BENITO,TX 78586,SAN BENITO,TX 78586,USPS in possession of item, USPS is now in possession of your item as of 3:17 pm on October 31, 2022 in SAN BENITO, TX 78586.
2022-10-27 18:45 IRVING,TX 75038,IRVING,TX 75038,Departed Shipping Partner Facility, USPS Awaiting Item, Your item departed a shipping partner facility at 6:45 pm on October 27, 2022 in IRVING, TX 75038. This does not indicate receipt by the USPS or the actual mailing date.
2022-10-27 14:27 IRVING,TX 75038,IRVING,TX 75038,Arrived Shipping Partner Facility, USPS Awaiting Item, Your item arrived at a shipping partner facility at 2:27 pm on October 27, 2022 in IRVING, TX 75038. This does not indicate receipt by the USPS or the actual mailing date.
2022-10-26 00:39 LOS ANGELES,CA 90040,LOS ANGELES,CA 90040,Departed Shipping Partner Facility, USPS Awaiting Item, Your item departed a shipping partner facility at 12:39 am on October 26, 2022 in LOS ANGELES, CA 90040. This does not indicate receipt by the USPS or the actual mailing date.
2022-10-25 19:49 LOS ANGELES,CA 90040,LOS ANGELES,CA 90040,Arrived Shipping Partner Facility, USPS Awaiting Item, Your item arrived at a shipping partner facility at 7:49 pm on October 25, 2022 in LOS ANGELES, CA 90040. This does not indicate receipt by the USPS or the actual mailing date.
2022-10-24 15:36 Nanchang City, leaving the terminal, the airline departs, Departs Nanchang City, Departs the terminal, the airline departs
2022-10-23 13:25 Nanchang City, arrive at the terminal, arrive in Nanchang City, arrive at the terminal
2022-10-22 17:10 Nanchang City, leave Nanchang Express Supervision Center, Leave Nanchang City, leave Nanchang Express Supervision Center
2022-10-22 08:17 Nanchang City, arrive at Nanchang Express Supervision Center, arrive in Nanchang City, arrive at Nanchang Express Supervision Center
2022-10-21 12:00 Nanchang City, arrive Nanchang City, Nanchang Processing Center