Return of goods

Asked by Ricardo barp | 8/11/2020 6:17:53 AM

Hi.
How até you?
I have 2 boxes stopped at the distribution center. both for more than 1 month. I would like to know if you have a delivery forecast?
EA459312018CN
EA459312344CN
Best regards

2 Answer(s)

Daisy | 8/11/2020 8:15:06 PM Reply

Hi Ricardo barp,

You couldn't receive them. They both arrived in Brazil but the customs refused them. They have been returned back to the seller and the seller has got them on July 8 and June 22 seperately. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

ricardo barp | 8/11/2020 8:30:42 PM Reply

I have already spoken to the seller several times and he did not receive it.

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