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Shipping is back ....

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I have a package with a tracking number: LO962231176CN
At the moment, shipping tracking indicates that the product is returning to the shipper. What it means? why is it happening?

9.6.2020 18:40 - 东莞市, 离开,下一站【Dongguan International Express International Business】, 东莞市, Dongguan Express Processing Center

9.6.2020 19:40 - 东莞市, 安排投递,投递员:白迎春,电话:18826892977,揽投部电话:18002824417, 东莞市, Dongguan International Express International Business

4 Answer(s)

please let me know where is my parcel now ... is said go back to sender but they not received yet
RN311516270GB ( please check it )
29/ april is said shanghai delivered by airline xxx but is june now the sender still not received it ( i cant track where is it now )
Hi Nati,

It was returned back to the seller due to couldn't pass the check and the seller has got it on June 9. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LO962231176CN
Package status: Alert
Country: China -> Israel
2020-06-09 19:48, Dongguan City, Return to The Sender
2020-06-09 19:40, Dongguan City, "Dongguan City International Express International Business" arrangement sending, delivery staff: Bai Yingchun, tel: 18826892977, The Department of Investment: 18002824417
2020-06-09 18:42, Dongguan City, arrived in Dongguan City International Express International Business
2020-06-09 18:40, Dongguan City, leave the "Dongguan Express Processing Center", the next stop "Dongguan City International Express International Business"
2020-06-08 13:11, Dongguan City, arrived at the "Dongguan Mail Processing Center"
2020-06-08 11:50, Shenzhen, leave the "Shenzhen Processing Center", the next stop "Dongguan Mail Processing Center" (via transfer)
2020-06-07 09:15, Shenzhen, Import Customs Release
2020-06-04 16:03, Shenzhen, sent to import customs
2020-03-31 16:59, Shenzhen, Shenzhen Swap Bureau has been exported straight seal
2020-03-31 08:46, Shenzhen, arrived at the Shenzhen Exchange Bureau (via transfer)
2020-03-31 07:19, Dongguan City, leave the "Dongguan Express Processing Center" next stop "Shenzhen Swap Bureau"
2020-03-30 22:58, Dongguan City, arrived at the Dongguan Express Processing Center
2020-03-30 22:58, Dongguan City, leave the "Dongguan City International Express International Business", the next stop "Dongguan Express Processing Center"
2020-03-30 21:38, Dongguan City, "Dongguan City International Express International Business" has received
AQ827557616CN
Can you please help trace this parcel, it shows that it was delivered to me, but I have not receive this parcel?
I cannot get hold of the seller.
Kind regards
Machél
Hi Machél Doherty Bigara,

According to the tracking information, AQ827557616CN was delivered on August 4. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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