still haven't received my item, or any relevant updates

Asked by Ellie | 6/1/2020 10:08:13 PM


I ordered an item from Ozsale (with the above tracking number) over a month ago. Ozsale told me that my order is in China's transition and that they can't see any recent updates. can someone please tell me what's actually going on??? is my order even in transition? and if so, why is it in transition for a whole month now???? when will it get to me here in Australia??????

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2 Answer(s)

ALONACOUS 6/1/2020 11:11:24 PM

It's been over 30 days and my package is not moving #LO958529063CN

Daisy 6/3/2020 7:27:51 AM

Hi Ellie,

It usually takes about 30-60 days to have update showing it arrives in Australia after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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