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Stuck at custom [RT192003119SG]

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Any updates on this as I have also contacted the recipient to liaise with your end for the declaration materials, thanks in advance

1 Answer(s)

user
Hi Bryan,

The recipient hasn't submit materials to the customs. It's still stuck there.

Tracking Number: RT192003119SG
Package Status: In Transit (20 days)
Country: Singapore -> China
China Post:
2026-01-12 15:11 Shenzhen 51810349, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2026-01-12 15:00 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-01-12 09:14 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau of Guangdong Province]
2026-01-12 04:44 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-01-12 04:44 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-01-11 10:18 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2026-01-07 11:34 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-01-07 11:31 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
Singapore Post:
2026-01-12 15:11 Held by Custom
2026-01-12 10:21 Present to Import Customs
2026-01-11 10:18 Hold item at office of exchange (Country: CN)
2026-01-10 13:21 Arrival at Processing Center (Country code: CN)
2026-01-10 13:20 Arrival at Destination Post (Country: CN)
2026-01-07 11:34 Despatched to overseas (Country code: CN)
2026-01-07 11:31 Despatched to overseas (Country code: CN)
2026-01-06 03:13 Item received by SingPost
2026-01-05 17:31 Further processing in progress (PO209)
2026-01-03 14:46 Accepted at Collection Point - Location: POPDrop Hougang Mall Post Office

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