Stuck local delivery depot don't have local courrier information not supplied there since/30/22 I want my stuff or a refund

Tracking number LA131887685NL Package almost 3 weeks still at delivery depot. Recipient has tried contacting the post office/depot TWICE, but no succes. When will my shipment be delivered??

ME Again.. SO I WAS LOOKING AT THIS PACKAGE ON THE TRACKING LIST AND IT SEEMS IT WAS GOING TO BE SENT IN TRANSIT TO NZ ON THE 12-13 NOVEMBER AND THEN FOR WHATEVER REASON IT DIDNT SO 5 DAYS LATER AND IT LOOKS LIKE ITS STILL IN CHINA BOUNCING AROUND CHINA FROM THAT DEPOT TO THIS DEPOT , WHY IS IT NOT PUT ON A PLANE AND SENT TO NZ NOT HARD NOT ROCKET SCIENCE ITS PRETTY SIMPLE ACTUALLY, I ORDERED AN ITEM FROM WISH.COM START OF NOVEMBER FROM THEM PROCESSING THE ITEM TO SENDING FROM MAINLAND CHINA TO GOING THROUGH NZ CUSTOMS AND A LOCAL COURIER PICKING IT UP AND GOING BACK TO DEPOT THEN RE-SCANNING FOR DELIVERY TO MY HOUSE , IT TOOK 16 DAYS . SO WHY DOES THIS PACKAGE TAKE AN AGE TO GET HERE 60 DAYS , AND THE FACT THAT IT WAS GOING TO BE SENT ON THE 13TH AND THEN ALL OF THE SUDDEN ITS NOT ,CAN YOU EXPLAIN THIS MYSTERY WHY IT WASNT SENT THAT DATE , THANKYOU