Stuck on departed from export office for 14 days

Asked by Carlos Menéndez | 12/31/2020 12:34:44 PM

So I ordered this a couple of weeks ago, and this is the tracking number EN072462197JP. the thing is, i ordered exress ems ,so it shoudl have been here by 7 days

You may get the answer from the following articles:

China Import and Export Regulations 2024

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 1/2/2021 2:19:38 AM Reply

Hi Carlos Menéndez,

It's shipped by Japan Post and is still in transit to Spain now. If you couldn't received in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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