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Stuck or lost ?

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I have a parcel stuck at a sorting center that doesnt seem to be moving. It's my first time with ems.
Is it lost ? Is it left china ?
EB714969496CN
Thank you

4 Answer(s)

Hi Tats,

It's not lost. It's in transit to France now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

Thank you Daisy !
I'm glad to know that it's not lost !
So it is left China ?
Hi Tats,

Yes, it has left China and is in transit to France now.
Hi Daisy,
Really thank you for these greats news and your fast answers !
Have a nice day !

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