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Stuck outbound in sorting center guan china

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Hello,

My order has been stuck outbound the sorting center for a week now, could anybody help me out here? Here the tracking number

XYYEX0019928603YQ

Here are the current updates so far ,

10/28/2021
3:59:00 PM
Item outbound in sorting center.
XYY (Xingyunyi)10/28/2021
2:58:00 PM
Item inbound in sorting center.
XYY (Xingyunyi)10/27/2021
2:22:00 AM
Item accepted.

Thank you

1 Answer(s)

Hi toketoka,

It's at the customs of the US now.

Number: XYYEX0019928603YQ
Package status: In transit
Country: China -> United States
2021-11-04 00:00 United States, Item is being presented to customs.
2021-11-04 00:00 United States, Item was released from customs.
2021-11-03 00:00 China, Guangzhou, Item is ready for departure.
2021-10-28 15:59 China, Guangzhou, Item outbound in sorting center.
2021-10-28 14:58 China, Guangzhou, Item inbound in sorting center.
2021-10-27 02:22 China, Guangzhou, Item accepted.

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