The answer does not match.
Asked by Sibillat |
0
Hello, here is the response from the company Rosyra :
"Hello Mr. Sibillat,
We understand your frustration.
However, after checking, we have determined that the problem is not on our end. Your order has been processed correctly, and we have always been available to receive and track your case.
Unfortunately, the current delay is due to administrative procedures and the carrier, which is why we advised you to contact the relevant services directly.
We remain available should you need further assistance and will respond within 24 hours.
Sofia
Rosyra Customer Service"
What should I do?
Thank you for your answers.
C. Sibillat
"Hello Mr. Sibillat,
We understand your frustration.
However, after checking, we have determined that the problem is not on our end. Your order has been processed correctly, and we have always been available to receive and track your case.
Unfortunately, the current delay is due to administrative procedures and the carrier, which is why we advised you to contact the relevant services directly.
We remain available should you need further assistance and will respond within 24 hours.
Sofia
Rosyra Customer Service"
What should I do?
Thank you for your answers.
C. Sibillat
