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The office of exchange sent back my package before I could accept it.

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Before Christmas I ordered a parcel as a Christmas present for a friend of mine. But It didn’t arrive in my country before I travelled away for Christmas. And once I got back, I checked my mail and my parcel have arrived in the office of exchange but it had been sent back to the shipper before I could accept it from the office of exchange. And I’m not sure if I can still receive my parcel. The office of exchange in my country told me that they couldn’t do anything and that I needed to ask the company and/or the shipper if they could send it back.
The ID is : LV355512824CN

1 Answer(s)

user
Hi Izabella,

According to the tracking information, it will be returned back to the sender.

Number: LV355512824CN
Package status: Alert
Country: China -> Sweden
Destination:
2022-01-11 15:07 Sweden, The transport of the shipment item has started in the country of the sender
2022-01-10 14:39 Sweden, The shipment item will be returned
2021-12-16 13:57 Sweden, The shipment item has arrived at the country of destination
2021-12-16 13:57 Sweden, The shipment item has arrived at the country of destination
2021-12-16 13:57 Sweden, The shipment item is being customs cleared by us
2021-12-16 13:57 Sweden, The shipment item is being customs cleared by us
2021-12-16 08:25 Sweden, The shipment item has arrived at the country of destination
2021-12-16 08:25 Sweden, The shipment item has arrived at the country of destination
2021-12-16 08:25 Sweden, The shipment item is being customs cleared by us
2021-11-30 04:00 The transport of the shipment item has started in the country of the sender
2021-11-27 08:56 The transport of the shipment item has started in the country of the sender
2021-11-26 15:42 The transport of the shipment item has started
Origin:
2022-01-10 14:39 【Sweden】 Arrange delivery
2022-01-10 13:38 Customs clearance at the place of delivery has been completed
2021-12-17 08:27 Stockholm, Retained by the Foreign Imports Exchange Bureau
2021-12-16 19:16 Retained by the Overseas Import swap board
2021-12-16 13:57 Stockholm, overseas import customs retention awaits inspection
2021-12-16 13:57 Stockholm, sent to the customs of import abroad
2021-12-16 13:57 Stockholm, arrive at the Consignment Processing Centre
2021-12-16 08:25 Stockholm, overseas import customs retention awaits inspection
2021-12-16 08:25 Stockholm, sent to the customs of import abroad
2021-12-16 08:25 Stockholm, arrive at the Consignment Processing Centre
2021-12-15 08:59 Stockholm, arrived in The Gateway
2021-12-14 04:00 Transit station transit
2021-12-13 20:30 The plane entered the port
2021-12-13 06:00 Airline departure
2021-11-30 14:13 Airlines receive
2021-11-30 10:34 Zhengzhou City, has been handed over to carriers for transportation
2021-11-30 09:39 Zhengzhou City, Arrive at Zhengzhou International Mail Exchange Station (via transit)
2021-11-29 16:22 Wuhan City, Leaving 【Wuhan International Mail Processing Center】,Next Stop【Zhengzhou International Mail Exchange Station】
2021-11-28 11:28 Wuhan City, [Wuhan International Mail Processing Center] has been exported directly
2021-11-26 16:54 Wuhan City, Leave 【Hubei International Business Branch Cross-border E-commerce Center Business Department】,Next Stop【Wuhan International】
2021-11-26 15:42 Wuhan City, [Hubei International Business Branch Cross-border E-commerce Center Business Department] has been received

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When I check the tracking for my parcel (LZ578653088CN) - It keeps being dispatched from the Office of Exchange in Shenyang, and then being returned the following day.

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