Hi, my trucking number LW252386979CN. According to the tracking system, my package was returned to the sender on August 25, 2022 at 8:23 am in LUBBOCK, TX 79408 because of an incomplete address. I do not understand why it was tried to be delivered in Texas if the delivery address in Walnut Creek, California? And why it is returned to the sender, but not sent to the correct address. I heck my order on Amazon, Delivery address is correct. Can I ask you to confirm with the seller delivery address, and to re-attempt to deliver to me (to correct address)? Thank you!

LY865093825CN
I ordered a package and put down the correct delivery address. In an email receipt the address was correct. It was delivered to the wrong address. I can’t contact the original seller or China Post because I only speak english. Hopefully you have the resources to find more insight about this event.

Our package was delivered on 10/19/22 but miles from our home and to a location where we can’t access. Is there no way to have the courier contact us to assure they have the correct address. Our address is correct on all the forms and information. How can we prevent this from happening to way too many people here and have accountability? Thank you!