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delivery to incorrect/incomplite address

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Hi, my trucking number LW252386979CN. According to the tracking system, my package was returned to the sender on August 25, 2022 at 8:23 am in LUBBOCK, TX 79408 because of an incomplete address. I do not understand why it was tried to be delivered in Texas if the delivery address in Walnut Creek, California? And why it is returned to the sender, but not sent to the correct address. I heck my order on Amazon, Delivery address is correct. Can I ask you to confirm with the seller delivery address, and to re-attempt to deliver to me (to correct address)? Thank you!

1 Answer(s)

Hi 4 Winds,

The seller may provide the wrong address to the courier by mistake. You need to contact the seller to check if they made the address wrong. You can also contact USPS to check the address. The seller should give you a solution (resend it to you or refund you) if it's returned back later.

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