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The parcel is back to the sorting center

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Hello
I odered a small Android tv box from banggood 2 weeks ago and up until now the parcel is still in China for 14 days. It went back to the Hangzhou sorting center where is was previously, what does that mean? It means that the parcel is being returned to the seller? Please help

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
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2 Answer(s)

user
without tracking number, can't help
user
Hi Neph,

Please provide the tracking number in order to check it for you.

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