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Two packages got stuck here (北京市, 进口 互换 局 留存) for over a 4 month, what to do, h

Asked by YEVGENIY | 2/23/2021 10:04:13 PM

Hello
in 2020 in October (10.2021).
I sent 3 parcels from Russia to Cambodia. In November (11.2020), the parcels arrived in China. Soon they returned one package. And two parcels were detained (北京市, 进口 互换 局 留存) by Beijing, left by the Bureau of Import Exchange.
The latest information for November (11.2020) that they are there. I wrote a response letter to Russia. I wrote to the post office of Russia, China, Cambodia. Nobody wants to do anything. What should I do ? At the Russian post office, I requested a return of the parcels. what should I do? Help

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1 Answer(s)

Daisy 2/27/2021 5:45:00 AM

Hi YEVGENIY,

Russian Post is responsible for the return or the lose of it. They should compensate them for you.

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