Undelivered item

Asked by Richard Omari | 7/7/2019 8:56:20 PM

I have not received my parcel to be delivered by EMS (EF848950148JP) but when I track it, it says it has been delivered successfully.

2 Answer(s)

Daisy 7/8/2019 6:54:03 PM

Hi Richard Omari,

Yes, it's delivered on July 5. The postman put it in the cabinet of Fengchao. The cabinet should be just outside your living place. You should receive a message to open the cabinet to get it by yourself with a code in the message. Check it and get it as soon as possible. It's charged if you don't get it within a day. It has been there for four days.

If you couldn't find the message from your phone, contact the postman by calling 13587089943. He could only speak Chinese.

Richard Omari 7/8/2019 7:54:13 PM

Thank you very much. I did exactly as directed and got it. I appreciate your feedback.

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