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What does it mean the last update? Is it a lost?

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Hi, my tracking number is
CP397266727CN
And the last update is
2020-04-27 13:19
Malpensa, Malpensa has been exported directly

2020-04-23 14:37
Malpensa, Arrival abroad by Transfer Bureau (third country via transfer)

What does it mean? Is it lost?
I have no more update for this shipping.

Thank you

3 Answer(s)

user
Hi Alex,

It's not lost. It's in transit from Malpensa to Italy now. There will be update when it arrives in Italy.
user
Hello, these are the last updates:

Beijing, leaving the Beijing International Mail Transfer Department, the next stop ,Beijing International Wangjing Customs Brokers (via transfer)

2020-05-25 14:16
Beijing, Import Customs Release

2020-05-24 02:50
Beijing, delivered to air transport


It was sent back to Beijing?
user
Hi Alex,

According to the latest tracking information, it was returned back to Beijing on May 24 and will be returned back to the seller. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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