Where are my 6 Parcels

Asked by yong_jie_loh | 8/24/2021 6:13:18 AM

My 6 parcels has been labelled as 'handed over to carrier' for a long time now. But on the app, it is still not labelled as on transit to Singapore. It is stuck at the step 'handed over to carrier' The tracking numbers are EV990119249CN, EV990582465CN, EV990890174CN, EV991075694CN, EV991432855CN, EV991719672CN. Can you answer on why it is taking so long for 6 of them to fly to Singapore?

You may get the answer from the following articles:

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

1 Answer(s)

Daisy | 8/24/2021 8:09:31 PM Reply

Hi yong_jie_loh,

Handed over to carrier doesn't mean it has left China. It still takes some days to leave. I suggest you wait for more days to see they arrive in Singapore.

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