My 6 parcels has been labelled as 'handed over to carrier' for a long time now. But on the app, it is still not labelled as on transit to Singapore. It is stuck at the step 'handed over to carrier' The tracking numbers are EV990119249CN, EV990582465CN, EV990890174CN, EV991075694CN, EV991432855CN, EV991719672CN. Can you answer on why it is taking so long for 6 of them to fly to Singapore?
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