Hi, I have a question regarding my delivery LZ018836505CN. The delivery is EMS ePacket. When I ordered I was given between 7 to 14 days for delivery. It has been almost 2 weeks since I placed the order, but it seems the parcel is stuck in the same city. Arriving at the sorting center, dispatched, then comeback again. Is there some kind of delivery restriction in some parts of China?
Please help tracking ZA00390376401 shows delivered 13/06/2025 @ 22:38 but the time is 18:29 pm and I have not received my delivery. Please advise details of delivery and provide proof. We have CCTV and no delivery was attempted today. Is it still due for delivery by 22:38? Thank you
It was at the customs of Germany since March 31. You'd better contact DHL Paket to check it.
Tracking information available now:
2019-03-31 13:02
Sent to export customs/security
2019-03-31 13:02
"Frankfurt" overseas import customs retention pending inspection
2019-03-31 13:02
Has arrived at the place of delivery
2019-03-20 09:47
"Guangzhou International" has been exported directly seal
2019-03-19 16:34
Leave the "International Express Haizhu Range Investment Department", the next stop "Guangzhou terminal"
2019-03-19 15:26
"International Courier Haizhu Range Investment Department" has received