Hi Boterman,

You couldn't receive it. It's returned back to the seller now. The seller should receive it today. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LV425396901CN
Package status: Pick up
Country: China -> Netherlands
2022-04-12 11:19 Guangzhou City, [Provincial International Baiyun Sales Department] Arrange delivery, delivery staff: Luo Zheng, Tel: 13927721343, Investment Department Tel: 020-36515496
2022-04-09 12:52 Guangzhou City, import customs clearance
2022-04-09 09:55 Guangzhou City, sent to the import customs
2022-03-09 10:28 Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2022-03-03 11:23 Delivered to overseas import customs
2022-03-03 11:22 Arrive at the Mailing Places Processing Center
2022-02-28 17:34 Overseas import customs retention awaits inspection
2022-02-28 17:22 Delivered to overseas import customs
2022-02-28 17:21 Arrive at the Mailing Places Processing Center
2022-02-25 13:39 Overseas import customs retention awaits inspection
2022-02-25 13:27 Delivered to overseas import customs
2022-02-25 13:26 Arrive at the Mailing Places Processing Center
2022-02-25 12:38 Arrive at the mailing place
2022-02-23 23:06 The plane entered the port
2022-02-21 23:06 Airline departure
2022-02-14 21:28 Airlines receive
2022-02-14 18:06 Guangzhou City, has been handed over to the carrier for transportation
2022-02-10 04:29 Guangzhou, Depart from 【Guangzhou International Mail Processing Center】,Next stop【Guangzhou International Mail Exchange】
2022-02-10 01:02 Guangzhou City, [Guangzhou International Mail Processing Center] has been exported directly sealed
2022-02-09 17:57 Guangzhou, Arriving at 【Guangzhou International Mail Processing Center】
2022-02-09 17:39 Guangzhou City, Leave 【Provincial International Baiyun Sales Department】,Next stop【Guangzhou International】
2022-02-09 14:57 Guangzhou City, [Provincial International Baiyun Sales Department] has received and sent

Is it possible to find out who is the seller?
The original website where we ordered has disappeared.

With kind regards,
Marianne

Hi Boterman,

Sorry, we don't know the seller's information. It's private personal information. You can only try to find their information from the place where you bought it.

Thanks, but that website is gone