Where is my parcel?

Asked by Jessica | 3/26/2020 11:20:15 AM

My parcel haven't arrived and the last updates I can see in your tracking system is from March 11th saying 'Already handed over to airlines for transportation,Henan Sheng Zhengzhou city'. My tracking number is LO851183548CN. Can you please tell me where the parcel is now and when I can expect it to arrive ? Thank you in advance.

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3 Answer(s)

Daisy 3/26/2020 11:03:22 PM

Hi Jessica,

It has left China on Dec. 2 and is in transit to Denmark now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it's in Denmark. Please wait patiently.

Jessica 3/30/2020 12:53:12 AM

Hi Daisy,
It is not possible that it should have left on Dec. the 2nd as I made the order in February. Are you sure you have looked up the correct order: LO851183548CN ?

Daisy 3/30/2020 6:05:22 AM

Hi Jessica,

Sorry, it has left China around March 18 and is in transit to Denmark now.

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