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Where is my parcel?

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Hi. Can you help me? My order is wrriten that is "hand over to airline" from 25 of March. And now is 7th of April. Seller said that it took maybe in customs. But even my local post office doesn't find tracking number. Is like that, that is corona virus or other reason? Other parcel searcher find tracking number but it is said that hand over to airline.
Maybe you can take a look or what where is my package located? Tracking number : RB932286131SG

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1 Answer(s)

user
Hi Aine,

It was handed over to airline on March 25 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. There will be update when it arrives in your country.

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