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Why hasn’t the gift parcel I sent arrived yet?

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Hi, I sent a birthday gift to one of my relatives from the UK to China on 10 September, and since 26 September, the tracking shows that it is at Wuhan Customs. It still hasn’t reached the recipient. Why is that?I sent it with Royal Mail.
tracking number: RN853055921GB

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1 Answer(s)

user
Hi mojgan,

It's waiting for your relative in China to pay tax now. He/she can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' to finish payment.

September 26, 2025, 2:18:29 PM
Waiting for user tax payment

September 26, 2025, 10:09:10 AM
Email departed from [Wuhan International Exchange Bureau, Hubei Province], being sent to the next destination

September 25, 2025, 12:05:44 PM
Email arrived at [Wuhan International Exchange Bureau, Hubei Province]

September 24, 2025, 9:53:33 PM
Email departed from [Central China Processing Center], being sent to the next destination

September 24, 2025, 9:53:32 PM
Email arrived at [Central China Processing Center]

September 23, 2025, 10:31:58 PM
Email departed from [Shanghai Aviation Center], being sent to the next destination

September 23, 2025 09:57:02 PM
Mail arrived at [Shanghai Aviation Center]

September 23, 2025 01:43:42 PM
Mail departed from [Shanghai International Exchange Bureau], being sent to the next destination

September 23, 2025 01:43:41 PM
Mail arrived at [Shanghai International Exchange Bureau]

September 23, 2025 07:41:14 AM
Retained by Import Exchange Bureau

September 20, 2025 09:28:00 AM
Delivered to carrier

September 20, 2025 06:08:00 AM
Departed from overseas Export Exchange Bureau (not yet arrived at China Post)

September 18, 2025 05:16:00 PM
[GB] Received

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tracking number: RN853055921GB

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