Why is it showing Australia and not South Africa?

Asked by jowest | 10/14/2020 7:56:34 AM

I still haven't received my package until now. Latest status is 2020-09-08 16:26 Customer enquiry lodged and awaiting international departure at Nanning city. Tracking number is LZ261975956CN. Can you please help to check what's happening with my package? Why is it going to Australia if my address is set to go to South Africa?

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2 Answer(s)

Daisy 10/14/2020 7:39:42 PM

Hi jowest,

You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake.

jowest 10/15/2020 12:13:53 AM

Hi, I've tried contacting them but no luck :-( Will it be possible to assist me with this, if possible. Thanks.

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