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Why is my package not moving?


My package hasn’t moved or updated in days. I’m worried that it’s stuck. It’s been in Shenzhen, China, and has not moved at all. I just want to make sure there’s no major issues, and that it’s just taking a little bit, as I’ve heard some horror stories of people having to pay extra just to get their package.

1 Answer(s)

Hi Leahdanielle,

Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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