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Why is my packet still not arrived at the destination address ?

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Tracking number: EW170144485FR
This is a product return since February 21th 2026.
Why is it not arrived at the destination address? Has it been lost ?

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1 Answer(s)

user
Hi SISAVANG,

It's waiting for the recipient to submit declaration materials to the customs now. You need to contact the receiver in China to cooperate with you.

Tracking Number: EW170144485FR
Package Status: In Transit (52 days)
Country: France -> China
China Post:
2026-03-01 10:28 Shenzhen 51810349, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2026-02-28 16:00 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-02-28 09:34 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2026-02-28 05:29 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-02-28 05:29 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-02-25 06:26 Sent to carrier
2026-02-23 19:24 Leaving the overseas export exchange bureau (not yet arriving at China Post)
2026-02-23 17:53 Arrive at the Overseas Export and Exchange Bureau
2026-02-21 11:22 【France】Received
La Poste (Colissimo):
2026-03-01 10:28 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2026-02-28 14:47 CN, Import/export formalities are in progress on your package.
2026-02-26 15:02 CN, Your package continues its journey to its destination territory.
2026-02-23 19:24 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2026-02-23 17:53 EN, Your package is in transit on our logistics platforms.
2026-02-21 18:29 EN, Your package is in transit on our logistics platforms.
2026-02-21 14:33 EN, Your package is being transported to the logistics platform.
2026-02-21 11:22 EN, Your package has been dropped off at a postal point.
2026-02-21 10:52 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.

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Hello, We have trouble understanding each other.
What is the destination adress for the tracking number LZ596806647CN?
I'm asking you for an address. What is the recipient's address? you tell me at my address but what is my address? The French post office delivered the package to the address on the delivery slip, but the address does not match with mine.
What is my adress?
Thank you.
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What is the destination adress for the tracking number LZ596806647CN? I've already as this question and you answered me i've received it on jan 29 it I not have. I would to know which adress in France you have for this tracking number?

Thanks you for your help

(Hi COTO DAVID,
It was delivered to the mailbox of your address on Jan.29. If you don't receive it, you need to contact La Poste or the seller to reflect the problem and get a solution as soon as possible.

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