Why is the package stuck in customs?

Asked by Gary | 8/4/2021 12:42:15 AM

Parcel Force no. PFW4084801
Tracking numbers: EK475219952GB,EK475219966GB
Contact details for recipient
[email protected]
0086-18711080605

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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1 Answer(s)

Daisy | 8/6/2021 2:11:05 AM Reply

Hi Gary,

They are waiting for the receiver to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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