China Post: 86 10 11185 EMS: 86 10 11183

Why My shipment return back?

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Can you please help me to know why my shipment return back after long time with out informtion the reason why back.
My shipment tracking number is LV558833580CN

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1 Answer(s)

user
Hi Mohamed Galal,

Your package might be returned back because it contains prohibited goods or exportation of the goods is restricted or any other unspecified reasons. You need to contact the seller require China Post to do a formal trace investigation and tell you the detailed reason for return.

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Hi,
Would you be able to clarify what is going on with this package at the moment? Is it being returned to sender? I purchased a second item from the same seller and the shipment also reports "return". Is this related to COVID19?

First shipment: LW581479702CN
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