Why Xiamen custom never inform us regarding our parcel held by custom.?

Asked by Kenji tan | 9/24/2020 1:54:31 PM

The parcel (CP 134159859 MY) I sent to China is held by Xiamen custom since early August, 2020.
I am wondering why the custom never inform both sender nor receiver regarding the parcel. At least let us know the reason why they hold the parcel.

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1 Answer(s)

Daisy 9/24/2020 10:07:37 PM

Hi Kenji tan,

The customs should have sent a notice to the receiver in China. Ther receiver may miss it. You need to let the receiver call the customs service number 12360 to check it now.

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