☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Worried about parcel

|

Hello, May I kindly know what's happening to my parcel has it's been held by customs since the 19th of December and hasn't been released till now. Am really worried its lost. Here is my tracking number EV915117115CN

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi SISIEKO02,

It's not lost. It's retained by the cusoms now. You'd better let the sender contact China EMS (call 11183) to ask what to do to let it be released.

Related Questions

Worried my parcel is lost (2 replies)

I haven’t had an update on my parcel for over 10 days and I am worried it is lost. The tracking reference is LZ034014423CN. Should I be contacting the seller or is it really still in transit?

Worried about parcel (1 reply)

Hello, May I kindly know what's happening to my parcel has it's been held by customs since the 19th of December and hasn't been released till now. Am really worried its lost. Here is my tracking number EV915117115CN

No more updates on China tracking should I be worried (1 reply)

Hey my parcel on the tracking network has said leaving Shanghai processing Centre next stop Shanghai mail exchange station
That update has been their for 11 days now I’m just wondering what’s the story with the parcel should I be worried that it won’t arrive at the final destination
With kind regards

Should I be worried ? (0 reply)
Where is my parcel? (1 reply)
Why is my parcel expired? (3 replies)
EV965951716CN (1 reply)
Very worried again (1 reply)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2025

Hot Topics

Where is my parcel (476 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (250 replies)
Parcel still at Exchange Bureau in Guangzhou (146 replies)
Scammer from China sends unwanted parcels to European People! (139 replies)
Where is my package? (137 replies)
Parcel stuck in Shanghai sorting center! HELP! (86 replies)
Complaint (81 replies)
Help ! I think my order may be stuck on a departed facility (75 replies)