Company name: ningbo jianjun electronic Technology LTD,
City : Shenzhen
Provice : Guangdong
Country: China
Postcode (optional): 518000
Address:Ningbo hangzhou bay new area coastal 2 173 C3 plant the second floor , Zhengjiang prov., China.
Telephone (optional): 0086-186-5027-5290
# Please help me to know whether the above company is genuine. I intend to pay for supply of hair Fibre to this supposed supplier.

We ordered and pay for equipment from wuxi electronic technology Co Ltd at address:
3 Hubin Road , Binhu District, Wuxi China Postal code 214101

Is this company exist at this address?

I have returned a parcel to company called Zoe Sydney.
My Australia Post app shows that the parcel is sitting at Ningbo Post Office, saying it is a taxable item and is awaiting custom clearance. Surely it does not take this long for custom clearance.
I have paid the returns free fees on my end as requested by the company, however the company refuses to follow this up.
The parcel has been at Ningbo since 19 January.
No matter how many emails I sent to the company, they continued to tell me the parcel is in transit.
Could you please explain to me how I get over this matter and receive my refund from the company in China?