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exactly what number do I call from USA to speak with China Post to find out where my package is? UH014819118US

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Hi my parcel that I sent to china is stuck in guangzhou customs RN799405762GB. How do I get them to contact the recipient to release the parcel

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exactly what number do I call from USA to speak with China Post to find out where my package is? UH014819118US

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Please check for me - what does 送交承运商 mean, exactly? Does it mean that the package was given to Koreapost? Is the package still in China? Or has it left China? Please help me. I was given previous advice to call China post. I did call them, but I was told that I had to call a different number. That number didn't work.

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My parcel from Australia to HK (LK143287754AU) is cleared and awaiting international departure in Guangzhou since 10 March. I contacted Australia post and they said to call China customs. Will this help speed the process up of getting my parcel delivered to HK? It’s a neighbouring city. This is a big concern.

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