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AUS post told me to call China customs


My parcel from Australia to HK (LK143287754AU) is cleared and awaiting international departure in Guangzhou since 10 March. I contacted Australia post and they said to call China customs. Will this help speed the process up of getting my parcel delivered to HK? It’s a neighbouring city. This is a big concern.

1 Answer(s)

Hi Rose,

You need to contact the seller to reflect the problem and let the seller contact the customs to speed the process.

Number: LK143287754AU
Package status: In transit
Country: Australia -> China
2022-03-29 20:06 Customer enquiry lodged
2022-03-10 11:02 GUANGZHOU (CN), CHINA, Cleared and awaiting international departure
2022-03-09 10:22 GUANGZHOU (CN), CHINA, International arrival - awaiting clearance
2022-03-09 10:18 Landed in China
2022-02-24 19:20 SYDNEY NSW, Cleared and awaiting international departure
2022-02-23 20:45 In transit to next facility in SYDNEY WEST NSW
2022-02-23 20:37 SYDNEY SOUTH NSW, Item processed at facility
2022-02-23 10:01 BROOKVALE NSW, Received by our network

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