Customs clearance

Asked by Seth Magness | 3/9/2026 12:02:57 PM

We purchased machine parts from Richi Manufacturing, they refuse to provide any additional information, can you help?

This is all the info they have given me, after asking many times for more documentation:

Tracking Results Summary

Destination service area: Reynoldsville – USA
Waybill number: ZH202512292
Status: In transit
1. Cargo arrived at Shanghai warehouse, waiting for document upload
Dec 25, 2025 – 5:00 PM
2. Manifest information uploaded, shipment processing in progress
Dec 26, 2025 – 10:00 AM
3. Weight checked, documents complete
Dec 26, 2025 – 10:13 AM
4. Cargo loaded into container, waiting to enter port
Dec 27, 2025 – 1:00 PM
5. Cargo entered port, waiting to be loaded onto vessel
Dec 27, 2025 – 4:00 PM
6. Cargo loaded onto vessel, waiting to depart
Dec 28, 2025 – 2:00 PM
7. Waiting to depart, delayed due to uncontrollable factors
Dec 29, 2025 – 9:00 AM
8. Cargo departed
Dec 31, 2025 – 6:00 PM
9. Cargo arrived at destination port, waiting for customs processing
Jan 29, 2026 – 6:00 AM
10. Customs documents submitted, pending review
Jan 29, 2026 – 10:03 AM
11. Delayed, awaiting customs inspection
Jan 31, 2026 – 9:13 AM
12. Customs documents resubmitted, pending customs review
Feb 5, 2026 – 2:15 PM
13. Review completed, customs released the shipment
Feb 9, 2026 – 10:37 AM
14. Leaving warehouse, waiting for container pickup
Feb 10, 2026 – 5:00 PM
15. Selected for customs inspection, waiting for container unpacking
Feb 13, 2026 – 9:36 AM
16. Customs inspection site, waiting for unpacking
Feb 14, 2026 – 9:02 AM
17. Customs inspection site, waiting for unpacking
Feb 17, 2026 – 9:12 AM

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