Customs clearance incident

Asked by hindila LD | 4/15/2022 3:56:13 AM

Hello,
i need help beacause my parcel is stuck for few days now. here is the information that i have " Package held by the postal services due to a missing invoice. The recipient of the package will be contacted." please tell me if you need to a form or other things to unlock the situation.

thank you so much for your help

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

China Import and Export Regulations 2025

1 Answer(s)

Daisy | 4/15/2022 5:34:14 AM Reply

Hi hindila LD,

You need to let the receiver in China to sumbit the invoice to the customs in order it to be released.

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