China Post: 86 10 11185 EMS: 86 10 11183

Delivery

|

When tracking my order the status appears as delivered however I have not received my package? Doesn’t this mean that my parcel has been delivery to a courier to be delivered to my address or that my parcel has been delivered to the wrong address?

1 Answer(s)

user
Hi Una,

It means it was delivered to the receiver. If you don't receive it, it must delivered to the wrong address. You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Related Questions

Is delivery service is stopped 江门市? (3 replies)

Hi, I have a question regarding my delivery LZ018836505CN.
The delivery is EMS ePacket.
When I ordered I was given between 7 to 14 days for delivery.
It has been almost 2 weeks since I placed the order, but
it seems the parcel is stuck in the same city.
Arriving at the sorting center, dispatched, then comeback again.
Is there some kind of delivery restriction in some parts of China?

Proof of Delivery, POD, for shipment AS033382727CN (0 reply)

Re: AS033382727CN
The delivery information is not correct as it is not a delivery made to me.
Probably it is only to a service point.

Could you please send me a POD, Proof Of Delivery, where I can see who has signed the delivery?

Or maybe you can inform me the contact information to the local transportation company who has made the delivery?

Many thanks in advance!
Best regards Veronica Maxe

Delivery attempts (0 reply)

I ordered something on amazon and the status says delivery attempt but ive been home the entire time and noone has shown up for a delivery attempt. Can you provide a number to the carrier that is attempting delivery in Vancouver, Washington, USA

Out for delivery (11 replies)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!