Asked by Renee |
I ordered something from Amazon and it’s getting delivered through China post. They said they attempted to deliver 2 times. One at 6:30am. We were home but sleeping. My dog would have barked if someone knocked or rang the bell. They said they tried at 2:57. My husband was home. No one came to the door. I was home all day today and no attempts. What do I do? I would like my package that I ordered.
You may get the answer from the following articles:
What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.