Delivery attempted but not received.

Asked by Srikrishnan Siva Subramanian | 9/21/2018 10:50:22 PM

My parcel from India arrived Chengdu. Tracking number ET782920378IN. I am living inside Chengdu University of Technology Campus. Could you please tell me how do I contact the nearest post office? Can you please locate nearest post office to me. Post office location is 610055. My pincode is 610059.

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4 Answer(s)

Daisy 9/22/2018 8:08:53 AM

Hi Srikrishnan Siva Subramanian,

The delivery failed on Sep. 20. The courier may couldn't get connected with you successfully. You'd better call the courier's number to confirm your phone number and ask for a re-delivery.

Tracking information:
2018-09-20 15:06
Chengdu, delivery failed, reason: The recipient is not at the specified address

2018-09-20 15:05
Chengdu, Chengdu University of Technology Sales department arranged delivery, estimated delivery before 23:59:00 (couriers name: Liu Biyuan; tel: 18782405260)

Elizabeth Babara Nyakwera 10/1/2018 12:38:47 AM

Hello there,
I was sent a document from Kigali Rwanda, under tracking code EE000985185 to Chengdu China. The tracking information says that "Held by customs- Chengdu". Its a week now since I saw this message. The document was and is urgently needed. Can I kindly know how to receive this document. This is my current address, 四川省成都市双流区 华阳镇街道麓山大道二段20号附15号云溪台8栋2单元, shuangliu, chengdu, sichuan and my phone number is 13730818661. Thank you

Elizabeth Babara Nyakwera 10/1/2018 12:42:38 AM



Elizabeth Babara Nyakwera 10/1/2018 12:38:47 AM

Hello there,
I was sent a document from Kigali Rwanda, under tracking code EE000985185RW to Chengdu China. The tracking information says that "Held by customs- Chengdu". Its a week now since I saw this message. The document was and is urgently needed. Can I kindly know how to receive this document. This is my current address, 四川省成都市双流区 华阳镇街道麓山大道二段20号附15号云溪台8栋2单元, shuangliu, chengdu, sichuan and my phone number is 13730818661. Thank you

Daisy 10/1/2018 8:14:38 AM

Hi Elizabeth Babara Nyakwera,

It seems that it's returned back by the customs. You'd better contact EMS in China to check it and ask how to get it.

Latest tracking information:
2018-09-24 11:06 -- CHENGDU EMS, Item returned from Customs (import)

EMS service number: 11183 (then 8 for English service)

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