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Delivery error

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Number CP296766635CN
I am the sender, my package is delivered to the wrong address and is not recognized by the person sign. I need an email reply.

3 Answer(s)

Hi Gao,

Could you let the receiver to contact Parcelforce to reflect the problem? Or call China Post service number 11185 in China.
11185 said that the parcels have been made to foreign countries, they have no way. The addressee says the law does not allow them to contact the complaint. Can you help me?



Delivery error
Asked by Gao | 7/6/2017 8:24:07 PM
Number CP296766635CN
I am the sender, my package is delivered to the wrong address and is not recognized by the person sign. I need an email reply.
Tracking shows: 2017-06-23 14:16 - London East Depot, Delivered by Parcelforce

I think you should provide proof to China Post that the addressee doesn't get it in order to get compensation.

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