delivery failed

Asked by Przemek Lopatniuk | 1/12/2017 5:55:49 AM

Dear Sirs,

CP324549413CN was sent from Beijing to Warsaw almost two months ago.
I have still not received the parcel. Also, the tracking number disappeared from your system.
Could you pls explain what happened?

Thank you

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2 Answer(s)

Daisy 1/12/2017 8:24:44 PM

Hi Przemek Lopatniuk,

It was just sent from Beijing on Dec. 2, 2016 and left China on Dec. 5. It usually takes 40-60 days to arrive Poland. I think it will arrive in the next week.

2016-12-05 20:17
Beijing, shipment

2016-12-04 22:14
Beijing airport terminal, left hand navigation

2016-12-04 22:13
Beijing airport terminal, arrival

2016-12-04 11:02
Exchange Bureau in Beijing, has been exported

2016-12-04 10:11
Exchange Bureau in Beijing, have been exported to open

2016-12-02 18:19
College Road branch post office, left, the next station "JD plane"

2016-12-02 17:48
College Road branch post office,

2016-12-02 10:28
Large groups, College Road, has received send

Daisy 1/21/2017 8:21:30 PM

Hi Przemek Lopatniuk,

It has been in Poland since Jan. 20 and Poland Post has tried to deliver it to you but seems failed. The current status is 'item can be collected at the post office'.

You'd better contact Poland Post as soon as possible to ask where to collect it.

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