Delivery has not arrived

Asked by Daniel Bauer | 8/8/2025 8:00:18 AM

HI,
my delivery of XCSU002017517BO has not arrived at my home address. The delivery tracker only says that it was delivered at my city but no house number or street?
CAn you please check where my package is. Thank you.
BR,
Daniel

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1 Answer(s)

Daisy | 8/11/2025 10:16:50 AM Reply

Hi Daniel Bauer,

Following is the adderss we could find.

2025-08-07 14:14 Au am Rhein,Au am Rhein,76474,Delivered->Your item was delivered in or at the mailbox

It's shipped by Xichen Supply Chain (Shenzhen) Co., Ltd. (熙辰供应链深圳有限公司). If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

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