delivery issue with ZC36475142599

Asked by Miguel Ramos | 9/2/2025 8:05:34 AM

I haven't received order ZC36475142599 and the information is "Unsuccessful delivery attempt", however I am quite sure I was at home, so how can we check this?

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1 Answer(s)

Daisy | 9/3/2025 7:27:36 PM Reply

Hi Miguel Ramos,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate what happended to it and how to get it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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