Didn't receive my order

Asked by Bbj | 10/30/2024 4:20:31 AM

Where is my package, i didn't receive and nobody in my home saw it...??.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 11/6/2024 2:28:34 AM Reply

Hi Bbj,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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